Our business process outsourcing department will allow your organisation to invest more time, money and human resources into core activities and building strategies, which will fuel the growth your company.
Front Office and Property
Why use us?
When we say we will take care of your property management, we really mean it. With combined experience of over 40 years in the residential lettings and software industry, we have refined our processes to suit the needs of all letting agents across UK.
Let us manage the stress of your property management, back office accounts and admin tasks
Our teams, your benefits
Start saving time and money in your business – get in touch with our team to find out how easy it is to move your processes over to us.
WHAT CLIENTS SAY ABOUT US
Be-Rented have used the services of TBL Software for the last three years. We are delighted to be partnering with a professional and proactive outfit. It was refreshing to see first-hand TBL Software at work in their offices in Leamington Spa and India! Our rental statements arrive monthly constantly on time and correct! The way in which the information is laid out is totally transparent for our landlords to see. As our industry revolves so too does the legal registrations and technology. We appear to be moving into an online property communication world and look forward to that with TBL Software at our side!
This is one part of the service Propco offers that is very much the “Backbone” to our business and wished I had taken up at first point of engagement with Mark Howlett. The outsourced team lead by Deepak Chandrababu is a real gem, we have engaged with all of the administration work that is required with managing let properties, truly lifting huge workloads and freeing up time for fee earning business, this includes: * Production of all aspect of New Lets and renewal lets. * Auditing deposits * Overflow telephone answering services *Market for new business, both sales and lettings. There are still many other areas of our business that we will pass to Deepak and his team over the next few months that will allow us to truly enhance our customer service offerings with our own clients. Our allocated team, have a great understanding or our business and sometimes feel as if they are part of the Robinsons Family. If ever in doubt, take a trip to India and meet the team as I did, a truly humbling experience to see such a positive and productive environment.
Having worked with the TBL Outsourcing team for quite a few years now across different brands with great success. The team handle a number of different aspects of our back office admin including client accounts, tenancy administration, credit control and general data entry roles. We work with them as if they are our own team. They are known as our offshore team and work with us. The initial concern for us was control and accuracy but the team work seamlessly with our local teams with a final approval process for all documentation from the branches themselves. We would highly recommend the offshore team. We understand that any change to a business model could have a large impact on the teams which is why we would be more than happy to discuss any concerns that anyone thinking of using the service.
We have a very close strategic partnership with TBL where we see them as an extension of our own internal team. The reason for this is that TBL have helped us transform our back-office processes to be both more efficient and providing a much improved customer service. Our aim is to work with TBL to continually improve our processes and drive business performance.
Lloyds Property Agents
I came to the outsourcing team of TBS with the aim of overcoming the following business challenges – High Accountant fees in UK, Unstructured business processes, Requirement to expand resources on the bookkeeping front to name a few. It’s safe to say that in the 2 years that I have been their client, they have managed to satisfy my needs as a client along with providing a professional level of service. Their bookkeeping tasks especially has been a life saver giving me the freedom to pass this service to my franchisees.